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Sales Agent (VOIP/Telecoms)

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Location:

Durbanville, Western Cape 

Salary:

Negotiable per month

Posted:

26-10-2018
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Job Type:

Permanent

Job Level:

Junior

Employment Equity:

Open to All Candidates
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Job Description:

An ISP based company in Cape Town focusing on Fibre and VoIP are looking for a Sales Agent to join their team
The successful candidate will serve as a point of contact for customers and queries.
  • 1-2 years’ experience in a sales agent or support role
  • Some experience in the telecoms industry would be beneficial
  • Valid driver’s licence

Job brief
We are looking for a qualified Sales Agent to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities
  • Process orders via email or phone
  • Following up on Leads and closing sales
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features

Requirements
  • Proven work experience as a Sales Agent or Sales Support
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Certification in Marketing, Sales or relevant field is a plus

Job Category:

IT Sales / Marketing, Network Administrator, Telecoms Consultant
Company Info
JM Placement Solutions
Stellenbosch, South Africa

Please register to view contact info


Company Profile



Company Info


JM Placement Solutions
Stellenbosch, South Africa

Please register to view contact info


Sales Agent (VOIP/Telecoms)

col-narrow-left   

Location:

Durbanville, Western Cape 

Salary:

Negotiable per month

Posted:

26-10-2018
col-narrow-right   

Job Type:

Permanent

Job Level:

Junior

Employment Equity:

Open to All Candidates
col-wide   

Job Description:

An ISP based company in Cape Town focusing on Fibre and VoIP are looking for a Sales Agent to join their team
The successful candidate will serve as a point of contact for customers and queries.
  • 1-2 years’ experience in a sales agent or support role
  • Some experience in the telecoms industry would be beneficial
  • Valid driver’s licence

Job brief
We are looking for a qualified Sales Agent to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities
  • Process orders via email or phone
  • Following up on Leads and closing sales
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features

Requirements
  • Proven work experience as a Sales Agent or Sales Support
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Certification in Marketing, Sales or relevant field is a plus

Job Category:

IT Sales / Marketing, Network Administrator, Telecoms Consultant
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