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Business Analyst with UX experience

col-narrow-left   

Location:

Cape Town, Western Cape 

Salary:

Negotiable per month

Posted:

10-06-2019
col-narrow-right   

Job Type:

Permanent

Job Level:

Skilled

Employment Equity:

Open to All Candidates
col-wide   

Job Description:

You should know the Business, UX & UI like the back of your hand and understand internet technologies; terminology; and the workflow of a typical digital project lifecycle. You should have experience working in an environment involving developers and creative teams. 

You will work closely with the development, creative and project management teams. The Product Director will oversee your work. As part of your responsibilities, you will analyse client project requirements and assist in providing solutions that match these requirements; make appropriate recommendations during the UX / Prototyping phase that will positively impact the design process. You will drive the client requirements gathering during the Planning Phase of a project; and then liaising with the QA team during the QA and solution testing for your projects. Basically, owning the end-to-end solution. 

KEY REQUIREMENTS & SKILLS
  • A degree or similar qualifications
  • 2-3 years within an IT, development or digital agency environment
  • Experience working with Waterfall / Agile / SCRUM methodologies and ability to refine & merge processes accordingly
  • Experience writing up a Scope or Sitemap, along with Functional Specification Document formulation
  • Experience using project management tools like ActiveCollab, JIRA, Asana
  • End to end project testing and ability to implement ‘Testing & QA’ processes
  • Excellent website analytics; data analysis and numerical skills
  • Knowledge of SEO best practices is advantageous
  • A good knowledge of the terminology and technical aspects related to internet technologies. Ideally (but not mandatory), you need to understand what most of the following terms mean and in which context to use them: Content Management Systems (CMS); Databases; ASP.Net; PHP; HTML; JavaScript; AJAX; SQL; Mobile frameworks; API’s; SEO; and Hosting
  • Understanding of Website & CMS products such as WordPress, WooCommerce, Shopify
  • Advanced skills in Microsoft Office & Google Docs (Excel/Sheets, Word/Docs, PowerPoint/Slide) – are essential
  • Competent skills in Balsamiq, Photoshop and InVision - this is essential
  • Experience creating high quality, well-formed and well-written documentation
  • Razor sharp eye for detail – you don’t miss anything!
  • Military-like organizational and time management skills, with the ability to comfortably juggle multiple projects/tasks
  • A team player with good interpersonal skills to deal with various personalities
  • Excellent command of the English language, both written and verbal
  • A passion for UX & UI - is essential
  • Prepared to travel, if necessary

KEY RESPONSIBILITIES
Some of the main responsibilities for this position will now be covered in detail, to give you an idea of the depth of the role and expectations thereof:
 
1. Proposals & Cost Estimates
  • Assist the Sales Process by scoping the initial client requirements to provide accurate cost estimates and detailed proposal documentation.
2. Requirements Planning
  • One of your most important responsibilities is to ensure that every project we deliver is properly analysed, scoped and the right solution proposed based on various factors including client requirements and budget.
  • Business requirements are normally captured in a Statement of Works (SOW) document.
3. Functional Planning
  • This includes interpreting the SOW and business rules / requirements and together with the development team, you formulate the right solution.
  • This can be done by analysing client analytics metrics, as well as discussions with key stakeholders, including the client stakeholders; client target users (where possible); development team; project managers; and our designers.
4. Wireframing/UX Design
  • Inputting into and creating interactive wireframes using tools (i.e. Adobe XD; Axure; Balsamiq) which lays the foundation for the creative UX design process.
  • Working with designers and developers to solve complex UX decisions for the solution you’re planning. 
5. Product Management
  • Working together with client stakeholders and your internal project team, you will own the product backlog.
  • Using tools like JIRA to manage your projects, will be an important aspect to the role, where you will break down projects into Epics or User Journeys; user stories; tasks and features which outline the functionality requirements and business rules/logic.
  • Acceptance Criteria will be added to all tickets forming part of the QA Test Plans, against which manual testing is done. 
6. Testing / QA
  • You will oversee the solution from a quality perspective and conduct QA testing and highlight bugs/tasks where the product does not match your solution.
7. Risk Management
  • When business conditions change or new features requested may affect scope, you need to re-evaluate how it could impact the project and provide cost estimates based on these new requirements.
8. Documentation
  • Produce quality documentations of a consistently high standard, that can be shared with clients and which clients find easy to understand.
9. R&D
  • Keep abreast of the latest technologies, best practices and standards
  • Conduct knowledge sharing sessions with the team.
  • It’s important that you understand the capabilities of the various platforms we work with, latest mobile and desktop interfaces, best practices, in order to ensure that you can recommend the right platform solution on a project and upsell new functionality and/or opportunities based on what the system functionality can offer.
10. Time Tracking & Reporting
  • On all projects you will be responsible for ensuring that your time is tracked and logged.
 
What to include: 
  • Detailed CV (Please include month and year employed)
  • Reason for leaving last employer
  • Salary expectations
  • Please note only candidates that meet the required minimum experience of three years will be considered.
  • We regret that we cannot contact all applicants regarding their status

Job Category:

Business Analyst, Project Manager, Scrum Master
Company Info
YAM Legacy
Cape Town, WC, South Africa

Please register to view contact info


Company Profile



Company Info


YAM Legacy
Cape Town, WC, South Africa

Please register to view contact info


Business Analyst with UX experience

col-narrow-left   

Location:

Cape Town, Western Cape 

Salary:

Negotiable per month

Posted:

10-06-2019
col-narrow-right   

Job Type:

Permanent

Job Level:

Skilled

Employment Equity:

Open to All Candidates
col-wide   

Job Description:

You should know the Business, UX & UI like the back of your hand and understand internet technologies; terminology; and the workflow of a typical digital project lifecycle. You should have experience working in an environment involving developers and creative teams. 

You will work closely with the development, creative and project management teams. The Product Director will oversee your work. As part of your responsibilities, you will analyse client project requirements and assist in providing solutions that match these requirements; make appropriate recommendations during the UX / Prototyping phase that will positively impact the design process. You will drive the client requirements gathering during the Planning Phase of a project; and then liaising with the QA team during the QA and solution testing for your projects. Basically, owning the end-to-end solution. 

KEY REQUIREMENTS & SKILLS
  • A degree or similar qualifications
  • 2-3 years within an IT, development or digital agency environment
  • Experience working with Waterfall / Agile / SCRUM methodologies and ability to refine & merge processes accordingly
  • Experience writing up a Scope or Sitemap, along with Functional Specification Document formulation
  • Experience using project management tools like ActiveCollab, JIRA, Asana
  • End to end project testing and ability to implement ‘Testing & QA’ processes
  • Excellent website analytics; data analysis and numerical skills
  • Knowledge of SEO best practices is advantageous
  • A good knowledge of the terminology and technical aspects related to internet technologies. Ideally (but not mandatory), you need to understand what most of the following terms mean and in which context to use them: Content Management Systems (CMS); Databases; ASP.Net; PHP; HTML; JavaScript; AJAX; SQL; Mobile frameworks; API’s; SEO; and Hosting
  • Understanding of Website & CMS products such as WordPress, WooCommerce, Shopify
  • Advanced skills in Microsoft Office & Google Docs (Excel/Sheets, Word/Docs, PowerPoint/Slide) – are essential
  • Competent skills in Balsamiq, Photoshop and InVision - this is essential
  • Experience creating high quality, well-formed and well-written documentation
  • Razor sharp eye for detail – you don’t miss anything!
  • Military-like organizational and time management skills, with the ability to comfortably juggle multiple projects/tasks
  • A team player with good interpersonal skills to deal with various personalities
  • Excellent command of the English language, both written and verbal
  • A passion for UX & UI - is essential
  • Prepared to travel, if necessary

KEY RESPONSIBILITIES
Some of the main responsibilities for this position will now be covered in detail, to give you an idea of the depth of the role and expectations thereof:
 
1. Proposals & Cost Estimates
  • Assist the Sales Process by scoping the initial client requirements to provide accurate cost estimates and detailed proposal documentation.
2. Requirements Planning
  • One of your most important responsibilities is to ensure that every project we deliver is properly analysed, scoped and the right solution proposed based on various factors including client requirements and budget.
  • Business requirements are normally captured in a Statement of Works (SOW) document.
3. Functional Planning
  • This includes interpreting the SOW and business rules / requirements and together with the development team, you formulate the right solution.
  • This can be done by analysing client analytics metrics, as well as discussions with key stakeholders, including the client stakeholders; client target users (where possible); development team; project managers; and our designers.
4. Wireframing/UX Design
  • Inputting into and creating interactive wireframes using tools (i.e. Adobe XD; Axure; Balsamiq) which lays the foundation for the creative UX design process.
  • Working with designers and developers to solve complex UX decisions for the solution you’re planning. 
5. Product Management
  • Working together with client stakeholders and your internal project team, you will own the product backlog.
  • Using tools like JIRA to manage your projects, will be an important aspect to the role, where you will break down projects into Epics or User Journeys; user stories; tasks and features which outline the functionality requirements and business rules/logic.
  • Acceptance Criteria will be added to all tickets forming part of the QA Test Plans, against which manual testing is done. 
6. Testing / QA
  • You will oversee the solution from a quality perspective and conduct QA testing and highlight bugs/tasks where the product does not match your solution.
7. Risk Management
  • When business conditions change or new features requested may affect scope, you need to re-evaluate how it could impact the project and provide cost estimates based on these new requirements.
8. Documentation
  • Produce quality documentations of a consistently high standard, that can be shared with clients and which clients find easy to understand.
9. R&D
  • Keep abreast of the latest technologies, best practices and standards
  • Conduct knowledge sharing sessions with the team.
  • It’s important that you understand the capabilities of the various platforms we work with, latest mobile and desktop interfaces, best practices, in order to ensure that you can recommend the right platform solution on a project and upsell new functionality and/or opportunities based on what the system functionality can offer.
10. Time Tracking & Reporting
  • On all projects you will be responsible for ensuring that your time is tracked and logged.
 
What to include: 
  • Detailed CV (Please include month and year employed)
  • Reason for leaving last employer
  • Salary expectations
  • Please note only candidates that meet the required minimum experience of three years will be considered.
  • We regret that we cannot contact all applicants regarding their status

Job Category:

Business Analyst, Project Manager, Scrum Master
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