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Product Document Specialist (Document Writing Specialist)

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Location:

Cape Town, Western Cape 

Salary:

R360 000 to R480 000 per year

Posted:

11-09-2019
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Job Type:

Permanent

Job Level:

Skilled

Employment Equity:

Open to All Candidates
col-wide   

Job Description:

Title:  Product Document Specialist (Document Writing Specialist)   
Area:  Cape Town
Salary:  R 360 000 to R 480 000
 
Brief Description:
Join a highly successful analytics company that specializes in analytics solutions across a number of customer focused verticals.  My client is an innovative organisation where you will work alongside energetic, committed and smart people.  
 
Primarily responsible for the creation and maintenance of various documentation artefacts for a range of software products developed and maintained by Company, you will produce expert, professional product documentation and collateral during the various stages of the Product Development Life Cycle. Working with Product Owners and Development team, you will define and articulate product features and other information into product relevant artefacts and collateral for distribution to internal stakeholders and clients.
 
Qualification:
  • Matric
 
Experience, Skills and Competencies Requirements
  • Minimum of 5 years’ experience of Technical Writing
  • At least 3 years’ background or experience in working with a software company
  • Good at articulating and formatting technical documentation in easy to understandable, readable content for product end-users
  • Be familiar with a recognised authoring tool to produce documentation in most common formats (e.g. PDF, HTML and CHM formats)
  • Proven ability in using graphical methods to showcase or transfer product concepts
  • Utilising tools to produce screenshots and diagrams useful in product documents or sales presentations
  • Experience with using video tools & techniques to create product collateral, information materials, how-to or other product related
  • Excellent technical comprehension skills as you must have the ability to assimilate technical information into user-readable context/material
  • Proven experience and exposure to managing product release processes and associated presentation thereof
  • Drivers licence essential
  • SA citizens only!
 
Key Performance Areas
Working with Product Owners and the Product Development team, typical activities would include:
  • Create and maintain product collateral in the form of User Guides, Technical & Training documentation, Help Guides, etc.
    • Create easy readable, understandable content via text of other graphical means
    • Translate technical concepts and functions into user understandable content
  • Communication of release schedules (timelines, features, etc.)
    • Formally document product roadmaps for internal and external communication
    • Articulate and communicate upcoming product releases (via Website and/or other means)
  • Product release documentation & communication
    • Prepare and create formal release documentation
  • Assist Sales team by creating and providing product sales collateral
  • Strategize and implement product related documentation processes and activities to create detailed, professional output to accompany Company products (including creation of video snippets or material, e.g. how-to’s)

Job Category:

Business Analyst, Data Analyst, Document Management
Company Info
Prosperity Personnel (Pty) Ltd
Cape Town, WC, South Africa

Please register to view contact info


Company Profile



Company Info


Prosperity Personnel (Pty) Ltd
Cape Town, WC, South Africa

Please register to view contact info


Product Document Specialist (Document Writing Specialist)

col-narrow-left   

Location:

Cape Town, Western Cape 

Salary:

R360 000 to R480 000 per year

Posted:

11-09-2019
col-narrow-right   

Job Type:

Permanent

Job Level:

Skilled

Employment Equity:

Open to All Candidates
col-wide   

Job Description:

Title:  Product Document Specialist (Document Writing Specialist)   
Area:  Cape Town
Salary:  R 360 000 to R 480 000
 
Brief Description:
Join a highly successful analytics company that specializes in analytics solutions across a number of customer focused verticals.  My client is an innovative organisation where you will work alongside energetic, committed and smart people.  
 
Primarily responsible for the creation and maintenance of various documentation artefacts for a range of software products developed and maintained by Company, you will produce expert, professional product documentation and collateral during the various stages of the Product Development Life Cycle. Working with Product Owners and Development team, you will define and articulate product features and other information into product relevant artefacts and collateral for distribution to internal stakeholders and clients.
 
Qualification:
  • Matric
 
Experience, Skills and Competencies Requirements
  • Minimum of 5 years’ experience of Technical Writing
  • At least 3 years’ background or experience in working with a software company
  • Good at articulating and formatting technical documentation in easy to understandable, readable content for product end-users
  • Be familiar with a recognised authoring tool to produce documentation in most common formats (e.g. PDF, HTML and CHM formats)
  • Proven ability in using graphical methods to showcase or transfer product concepts
  • Utilising tools to produce screenshots and diagrams useful in product documents or sales presentations
  • Experience with using video tools & techniques to create product collateral, information materials, how-to or other product related
  • Excellent technical comprehension skills as you must have the ability to assimilate technical information into user-readable context/material
  • Proven experience and exposure to managing product release processes and associated presentation thereof
  • Drivers licence essential
  • SA citizens only!
 
Key Performance Areas
Working with Product Owners and the Product Development team, typical activities would include:
  • Create and maintain product collateral in the form of User Guides, Technical & Training documentation, Help Guides, etc.
    • Create easy readable, understandable content via text of other graphical means
    • Translate technical concepts and functions into user understandable content
  • Communication of release schedules (timelines, features, etc.)
    • Formally document product roadmaps for internal and external communication
    • Articulate and communicate upcoming product releases (via Website and/or other means)
  • Product release documentation & communication
    • Prepare and create formal release documentation
  • Assist Sales team by creating and providing product sales collateral
  • Strategize and implement product related documentation processes and activities to create detailed, professional output to accompany Company products (including creation of video snippets or material, e.g. how-to’s)

Job Category:

Business Analyst, Data Analyst, Document Management
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