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Payments Manager

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Location:

Cape Town, Western Cape 

Suburb:

Mouille Point

Salary:

R25,000.00 per month

Posted:

30-07-2020
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Job Type:

Permanent

Job Level:

Skilled

Employment Equity:

South African Citizens Only
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Job Description:

Payments Manager
Location: Mouille Point, Cape Town
Salary: R20k – R25k per month
 
About the Role:
Reporting to the Group Financial Manager and Operations Manager, the Payments Manager will manage the payments function. You will be responsible to ensure timely and accurate processing of payments as well as to successfully drive the primary activities required to implement and transition the business to the target payment model, including identifying, defining and implementing payment initiatives.
 
Requirements:
  • Relevant Tertiary degree
  • Minimum 15 years’ experience in payments
  • Experienced in implementing payments solutions: Payment Platforms, Payment Service
  • Hub, Acquiring, Processing, Clearing and Settlement
  • Proven experience in providing excellent customer service
  • Interpersonal and communication skills
  • Effective & successful Complaint Handling
  • Analytical and Problem Solving
  • Accuracy with strong numerical ability and attention to detail
  • Time Management & Prioritisation
 
Duties:
  • The Payments manager is accountable to the Group Financial Manager for the efficient and effective service delivery of payments processing.
  • Ensure management of direct debits, from set up to matching payments against invoices.
  • Ensure supplier accounts are regularly reconciled and accurate, in particular at month and year end.
  • Ensure payments and receipts for operational and client transactions are processed timely, accurately within daily cut off times and deadlines
  • Ensure any reconciliation items are investigated and cleared in a timely manner.
  • Investigate and clear queries in a timely manner, provide update and escalations of queries internally and externally, keeping stakeholders informed of any issues or difficulties
  • Proactively research new payment methods and solutions with a view of achieving more streamlined process and/or improved customer experience
  • Identify exceptions to processes, such as failure to perform payment instructions and breaches.
  • Act as the process owner of customer journeys for payment activities; actively take part in improving customer experience.
  • Identify and implement straight-through processing solutions.
  • Actively seek ways of improving process efficiency, implementing industry best practice and identifying cost saving initiatives.
  • Play an active role in cross team and company-wide project in order to support the short term and longer-term business strategy.
  • Review and enhance existing processes and procedures to meet changes in legislation and regulations, complimentary and continuous improvement in efficiency
  • Introduce & maintain service standards.

Job Category:

Accounting, Finance

Company Info


Megan Forg Consulting
Cape Town, WC, South Africa

Please register to view contact info


Payments Manager

col-narrow-left   

Location:

Cape Town, Western Cape 

Suburb:

Mouille Point

Salary:

R25,000.00 per month

Posted:

30-07-2020
col-narrow-right   

Job Type:

Permanent

Job Level:

Skilled

Employment Equity:

South African Citizens Only
col-wide   

Job Description:

Payments Manager
Location: Mouille Point, Cape Town
Salary: R20k – R25k per month
 
About the Role:
Reporting to the Group Financial Manager and Operations Manager, the Payments Manager will manage the payments function. You will be responsible to ensure timely and accurate processing of payments as well as to successfully drive the primary activities required to implement and transition the business to the target payment model, including identifying, defining and implementing payment initiatives.
 
Requirements:
  • Relevant Tertiary degree
  • Minimum 15 years’ experience in payments
  • Experienced in implementing payments solutions: Payment Platforms, Payment Service
  • Hub, Acquiring, Processing, Clearing and Settlement
  • Proven experience in providing excellent customer service
  • Interpersonal and communication skills
  • Effective & successful Complaint Handling
  • Analytical and Problem Solving
  • Accuracy with strong numerical ability and attention to detail
  • Time Management & Prioritisation
 
Duties:
  • The Payments manager is accountable to the Group Financial Manager for the efficient and effective service delivery of payments processing.
  • Ensure management of direct debits, from set up to matching payments against invoices.
  • Ensure supplier accounts are regularly reconciled and accurate, in particular at month and year end.
  • Ensure payments and receipts for operational and client transactions are processed timely, accurately within daily cut off times and deadlines
  • Ensure any reconciliation items are investigated and cleared in a timely manner.
  • Investigate and clear queries in a timely manner, provide update and escalations of queries internally and externally, keeping stakeholders informed of any issues or difficulties
  • Proactively research new payment methods and solutions with a view of achieving more streamlined process and/or improved customer experience
  • Identify exceptions to processes, such as failure to perform payment instructions and breaches.
  • Act as the process owner of customer journeys for payment activities; actively take part in improving customer experience.
  • Identify and implement straight-through processing solutions.
  • Actively seek ways of improving process efficiency, implementing industry best practice and identifying cost saving initiatives.
  • Play an active role in cross team and company-wide project in order to support the short term and longer-term business strategy.
  • Review and enhance existing processes and procedures to meet changes in legislation and regulations, complimentary and continuous improvement in efficiency
  • Introduce & maintain service standards.

Job Category:

Accounting, Finance

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